Help Desk Services

Helpdesk Support and Workstation Management

SECURE ITnet understands the importance of keeping your workforce happy and productive.  That is why the focus of our helpdesk and workstation management is to keep your End Users happy with minimal downtime.  You can count on SECURE ITnet to keep your workstations patched and up-to-date with the best security measures available.  And when issues do arise our experience and friendly techs will resolve your issues rapidly and at the root cause.

Our list of supported applications includes:

  • Adobe Acrobat
  • Firefox Browsers
  • Microsoft Word
  • Microsoft Outlook
  • Microsoft PowerPoint
  • Microsoft Internet Explorer
  • Microsoft Publisher
  • Microsoft Project
  • Microsoft Visio
  • Adobe Acrobat
  • Firefox Browsers
  • Microsoft Word
  • Microsoft Outlook
  • Microsoft PowerPoint
  • Microsoft Internet Explorer
  • Microsoft Publisher
  • Microsoft Project
  • Microsoft Visio

Please inquire if you do not see your application listed.

Get The Support Your Business Deserves

SECURE ITnet takes pride in our helpdesk support.  Our customers give us the highest ratings for our communication.  We work with you to understand your preferred methods and keep frustrations at bay by throwing tech jargon out the window and speaking in terms we can all understand.

Your users will be happy with our immediate response times and rapid resolutions of their issues.  We strive to solve all problems at the root cause so you don’t have the same issues plaguing your workforce.

We Can Help You With All Your Cloud Computing Service Types

If virtual desktops are a better fit for your organization we sell, manage and maintain Amazon WorkSpaces, which is a fully managed, secure Desktop-as-a-Service (DaaS) solution which runs on AWS.  Amazon WorkSpaces makes it easy to provision virtual, cloud-based Microsoft Windows desktops for your users.  You can provide them with access to the documents, applications, and resources they need, anywhere, anytime, from any supported device. With just a few clicks in the AWS Management Console, you can deploy high-quality cloud desktops for any number of users.

Many of our clients bundle our IT network support along with cloud data storage and network and security solutions to leverage valuable discounts.