Business Server Support

Server Support Your Business Can Count On

SECURE ITnet takes pride in our helpdesk support.  Our customers give us the highest ratings for our communication.  We work with you to understand your preferred methods and keep frustrations at bay by throwing tech jargon out the window and speaking in terms we can all understand.

Your users will be happy with our immediate response times and rapid resolutions of their issues.  We strive to solve all problems at the root cause so you don’t have the same issues plaguing your workforce.

Server Support and Maintenance

SECURE ITnet will monitor and manage desktops and laptops and when issues arise SECURE ITnet will resolve the issue.

Our IT network support services include workstation management where we:
  • Monitor key desktop metrics
  • Ensure Anti-Virus is enabled and running
  • Asset tracking and inventory
  • Online Access to SECURE ITnet monitoring portal
  • Windows operating system patching
  • Drive mapping
  • Printer management
  • Unlimited remote/phone support on hardware
  • New user desktop setup
  • Supported software upgrades
  • Procure, receive, build, update and deliver new user computer to specs
  • Virus and spyware removal
  • Smart phone and Tablet setup and unlimited support for integration
  • Upgrade/install RAM, CD, DVD, USB devices, printers and scanners
  • Manage warranty repairs return and replacement process
  • Provide and Manage software license for Windows and 3rd party patching
  • Anti-Virus and Spyware software
  • Remote support connection software
  • Remediation self-healing software
  • Scripting and software installation software
  • Monitoring and management software

Call us today for a quote

We Also Provide Virtual Desktop Support

If virtual desktops are a better fit for your organization we sell, manage and maintain Amazon WorkSpaces, which is a fully managed, secure Desktop-as-a-Service (DaaS) solution which runs on AWS. Amazon WorkSpaces, makes it easy to provision virtual, cloud-based Microsoft Windows desktops for your users. You can provide them with access to the documents, applications, and resources they need, anywhere, anytime, from any supported device. With just a few clicks in the AWS Management Console, you can deploy high-quality cloud desktops for any number of users.

Speak To One Of Our Cloud Advisors Today

Many of our clients bundle our IT network support along with cloud data storage and network and security solutions to leverage valuable discounts.