Putting the company phone system at your remote workers’ fingertips delivers a number of transformative business benefits. Having a single number for phone, fax, and text messages mean customers and colleagues no longer have to dial multiple contact numbers to reach one person. The cloud system also makes it simple to access voicemail from outside the office—reducing delays in responding to customers or partners. In addition, eliminating the use of personal phone numbers protects employee privacy and helps preserve customer relationships if there is a change in personnel.
If a mobile worker’s device was lost or stolen, would your IP or company confidential information be at risk? Too often, sensitive company data and business contacts reside on employee-owned mobile devices, outside the protection and control of IT. With RingCentral, customer contacts and other critical corporate data reside in the cloud; only the app resides on the device. If a device is lost or stolen, your sensitive data remains safe—controlled and accessible by you. If an employee leaves the company, the data remains available in the cloud, where IT can access it. Additionally, the RingCentral cloud is secured in Tier 1 data centers, where experts update the data security based on the latest best practices and regulatory compliance requirements. This not only reduces risk such as toll fraud or non-compliance penalties but also eliminates the need for your IT department or IT teams at each business location, to become security experts.